Privacy Policy

At Raipur Repair Service (operated by WELL CARE SERVICE), we are committed to safeguarding the privacy of our website visitors and service users. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and physical address.
• Service Details: Information about the appliance requiring repair, including type, brand, model, and issue description.
• Communication Records: Correspondence between you and our team via phone, email, or contact forms.
• Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our website.

2. How We Use Your Information

Your personal information is used for the following purposes:

• To schedule and provide appliance repair services.
• To communicate with you regarding service appointments, updates, and inquiries.
• To process payments and send invoices or receipts.
• To improve our website, services, and customer experience.
• To comply with legal obligations and resolve disputes.
• For advertising and marketing purposes, including Google Ads remarketing.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Authorized technicians and service partners to fulfill your service requests.
• Third-party service providers for payment processing and website analytics (including Google Analytics).
• Advertising platforms (such as Google Ads) for remarketing purposes.
• Law enforcement or regulatory authorities when required by applicable laws.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Enhance user experience and website functionality.
• Analyze website traffic and user behavior (Google Analytics).
• Serve relevant advertisements (Google Ads, remarketing).
• Track conversions from advertising campaigns.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

5. Google Ads and Remarketing

We use Google Ads to advertise our services. This may involve:

• Displaying ads to users who have previously visited our website.
• Using cookies to track ad performance and conversions.
• Collecting anonymous data about your browsing behavior.

You can opt out of Google's use of cookies by visiting Google's Ads Settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

7. Your Rights and Choices

You have the right to:

• Access and review the personal information we hold about you.
• Request correction or deletion of your personal information.
• Withdraw consent for data processing, where applicable.
• Opt-out of receiving promotional communications.
• Opt-out of remarketing and personalized advertising.

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: